• Leader
• Attention to detail
• Driven

• Mentor
• Results oriented
• Inspirational

• Problem solver
• Optimistic and realistic
• Adaptive

2005 - Present; Tarsin Inc.; Incline Village, Nevada; www.tarsin.com
Tarsin Inc. is a start-up software applications provider creating applications, services, and content delivery solutions in the mobile software sphere for global, market-leading companies.

Technical Producer/Production Manager; 2007 - Present; Technical Support Manager; 2005 - 2007
Report directly to the C.E.O. Work with cross-functional teams to create and produce client applications based on Tarsin application infrastructure. Guide exploration efforts in pursuit of fresh opportunities for the future of Tarsin.

Key clients and products: Hallmark: Hallmark Mobile Greetings; United Media: Dilbert Mobile; Motorola: Motorola BACKUP; Facebook: Mobile Wallpaper; The Carphone Warehouse: MyMobileMemory

• Produce specifications and timelines for product lifecycle and manage teams in order to meet targets
• Increase product usage and revenue through devising features (often derived from user feedback) and uncovering bugs, writing up associated technical specifications, and owning the feature/bug implementation/fix through completion
• Craft reports and data sets, generally by directly querying the SQL databases, for business intelligence, strategy, and reporting
• Develop relationships with international SMS aggregators and mobile operators (carriers) in order to implement SMS messaging based on product needs, international locale, and carrier requirements, and create program proposals for obtaining carrier short-codes for SMS messaging
• Guide technical support team in deciphering Java stack-traces and analyzing SQL database to determine issue sources and potential problems, and work with quality assurance and development teams to create resolutions

1999 - Present; Freelance: Web developer; www.mbrianmills.info
As a freelance web developer I have created and optimized websites for individuals, artists, medical offices, retail stores, and other companies and organizations.

• Prospect for, develop relationships, and continually engage with clients
• Generate layout, graphics, and applications to fit client website needs
• Create websites using multiple web languages including, but not limited to, HTML, PHP, MySQL, Apache

2003 - 2005; San Francisco Art Institute; San Francisco; www.sfai.edu
SFAI is the leading fine art school in North America
Student (greater detail under "Education"� section below), Digital Media Studio Monitor and Help Desk/Desktop Support

• Obtained Baccalaureate of Fine Arts in Photography
• Assisted and trained students in the use of imaging, design, and video software
• Maintained all student-accessible computers on campus by installing and updating software, scanning systems for invasive applications and extraneous files, and replacing hardware as needed

2002 - 2003; MarketStar (PowerQuest Software); Ogden, Utah; www.marketstar.com
MarketStar is a sales and marketing outsourcing company; part of the Omnicom Group--the world's leading marketing communications company.
Sales Representative (North America)

• Developed from scratch a multi-million dollar base in under nine months
• Introduced a new server-side software solution to the market for PowerQuest
• Directed seven inside sales people in being focused on the same goal while I traveled to client (VAR and SVAR) sites to assist them in the sales process with their enterprise clients

1999 - 2002; DAKCS Software Systems; Ogden, Utah; www.dakcs.com
DAKCS is a 30+ year old software company providing and supporting a credit collections/accounts receivable package.
Technical Support/Trainer

• Supported software products though programming, database repair, and technical advice on multiple operating systems and hardware platforms (UNIX, Linux, AIX)
• Developed core software in coordination with engineering team and performed database creation and enhancements
• Trained new and existing clients and fellow employees, in-house, at client sites, and via WebEx presentations, on optimal use of software package depending on individual needs

1995 - 1999; Bingham Cyclery; Ogden, Utah; www.binghamcyclery.com
Bingham Cyclery is a retail bicycle company with six different locations throughout Northern Utah.
Lead Mechanic/Sales

• Was top salesperson (in a low producing store) out of the entire six-store group
• Lead two to five mechanics, season dependent, in all aspects of bicycle maintenance